Please follow the following instructions to identify and resolve your charging issue.
1. Ensure that the type of charger you are using is suitable for your device.
In order to quickly charge the device, both the connected charger and device need to support the same charging technology. For example, to quickly charge the Samsung Galaxy S8, a Qualcomm Quick Charge charger is required
2. Distinguish between total wattage and maximum wattage.
When using a multi port charger, please carefully review the specifications to distinguish between the total power and the maximum power that a single port can support. For example, the 60W dual port PowerPort Atom III has a 15W USB-A port and a 45W USB-C port.
3. Try another charging cable and a different socket.
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